Privacy Policy

Last Updated: January 14, 2026

Welcome to Visit Tekeli. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our tourism information platform.

1. Information We Collect

We collect only the essential information necessary to provide you with our services:

Name: Your full name for account identification and personalization
Email Address: Used for account creation, communication, and password recovery
Password: Securely encrypted to protect your account access

We do not collect any other personal information, browsing data, location data, or tracking cookies beyond what is necessary for basic website functionality.

2. How We Use Your Information

Your information is used exclusively for the following purposes:

To create and manage your user account
To authenticate your identity when you log in
To send you important updates about our service
To respond to your inquiries and support requests
To recover your account if you forget your password

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take the security of your data seriously:

All passwords are encrypted using industry-standard hashing algorithms
Your data is stored on secure servers with restricted access
We implement regular security updates and monitoring
Access to personal information is limited to authorized personnel only

4. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

You have the following rights regarding your personal data:

Access: You can view and review your personal information at any time
Correction: You can update or correct your information through your account settings
Deletion: You can request deletion of your account and all associated data
Portability: You can request a copy of your data in a machine-readable format

6. Cookies and Tracking

Our website uses only essential cookies necessary for basic functionality, such as maintaining your login session. We do not use tracking cookies or third-party analytics tools that collect personal information.

7. Children's Privacy

Our service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated policy on our website with a new "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@visittekeli.kz

By creating an account and using our service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

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